Frequently Asked Questions
We provide 24/7 vehicle delivery and collection at both Agadir Airport and Marrakech Airport, ensuring your car is ready whenever you arrive. Our customer service team is available daily to assist you with bookings, support, and travel needs.
Office Hours: 7:00 AM – 10:00 PM
Airport Service: Available 24/7
A small fee of €10 applies for deliveries or returns outside office hours.
Renting with Exotik Cars is quick and hassle-free. Simply choose your vehicle online, submit your booking request, and our team will contact you shortly to confirm all details.
Prefer speaking with someone directly? You can also contact us by phone or WhatsApp, and we’ll help you find the perfect vehicle for your stay in Morocco.
In the unlikely event of a breakdown, contact Exotik Cars immediately. Our team and roadside assistance partners are available 24/7 to help you get back on the road as quickly as possible.
All emergency contact details are provided with your rental documents, giving you complete peace of mind throughout your journey.
Yes. Every vehicle in our fleet is fully insured and regularly maintained to ensure your safety, comfort, and peace of mind throughout your rental.
Before each rental, every vehicle undergoes a thorough inspection to guarantee a reliable driving experience.
Yes. If your travel plans change, you can request to cancel your reservation by contacting our team as soon as possible. We will guide you through the cancellation process and inform you of any applicable conditions. Our goal is to make the experience as flexible and stress-free as possible.
Our team is available 24 hours a day, 7 days a week. Whether you need help with a booking, have a question before your trip, or require assistance during your rental, we’re always here to help.
You can reach us anytime by phone or WhatsApp for a fast and personalized response.
Yes, of course. We understand that travel plans can change. If you’d like to modify your reservation, upgrade your vehicle, or make any adjustments, simply contact our team and we’ll do our best to accommodate your request, subject to availability.
Our goal is to provide maximum flexibility and a smooth rental experience.
Yes. We can deliver your vehicle directly to your hotel, residence, airport, or any agreed location for maximum convenience.
Our delivery service allows you to start your trip without having to visit a rental office, saving you time and making your arrival stress-free.
We offer flexible payment options to make your booking as convenient as possible. Payments can be made by:
- Cash
- Debit Card
- Credit Card
Our team will be happy to guide you through the payment process and answer any questions before your reservation is confirmed.
Absolutely. Whether you need to change your rental dates, delivery location, or even select a different vehicle, our team is here to help. Simply contact us and we will do our best to accommodate your request, subject to vehicle availability.
